About Us

At Care-Plus, we directly address the crisis of customer confidence in insurance.

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contact@care-plus.in +91 8826881704
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CARE-PLUS

Enabling insurance policyholders to effectively manage their health policies and address any grievances.

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Consortium of Industry Professionals

Care-Plus boasts a dedicated team of seasoned insurance advisors ready to assist you at any time. Our experts are fully equipped to handle any issues you may face with your insurance policy and claims realted grievances. .

Client-Centric Strategy

We understand the significance of our customers and are dedicated to offering top-tier service. Our mission is to enhance our customers' lives by providing outstanding value through our services.

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We prioritize customer satisfaction and are dedicated to ensuring a seamless experience for all our clients.Non-refundable nominal registration fees to be charged for registering complaints for evaluation. .

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About Care-Plus

We Provide Effective Claims
Solutions

At Care-Plus, we directly address the crisis of customer confidence in insurance. Policyholders frequently encounter issues like mis-selling, unfair claim rejections, delays, and inadequate settlements. Our mission is straightforward: to empower insurance policyholders in managing their policies and resolving their grievances.

Care-Plus goes beyond problem-solving; we innovate. Utilizing advanced technology and a strong dedication to customer satisfaction, we constantly improve our solutions. Our vision is clear and impactful: to become the most trusted tech platform for restoring confidence in the insurance ecosystem.

35K+

Register Customer

28+

Years Of Experience

96+

Awards Winning

Our Services

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Claim Rejection

Experiencing an insurance claim rejection can be devastating. However, you don't have to face this challenge by yourself. Care-Plus is here to assist, specializing in helping customers secure their claim settlements through expert guidance and support throughout the entire process

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Delay in Claim Process

Insurance companies and TPAs can often be slow in processing claims. At Care-Plus, we understand the importance of your time. We are dedicated to helping you expedite your claim processing, recognizing how frustrating delays can be for policyholders

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Claim Partially Paid

We purchase insurance with the expectation of receiving a claim when needed. However, there are times when you might not receive the full claim amount, which can be disheartening.We assess the situation and strive to ensure you obtain the maximum claim amount possible from your insurer.

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Assisting with claim document submission for quick settlement.

Filing an insurance claim can be a lengthy process, and simple, avoidable errors might lead to a denial. At Care-Plus, we streamline the process by offering expert tips and guidance to help you accurately complete your claim form.

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Our Hassle-Free Process

Reach Out

Fill out the form with your name, email, and contact number, or call our claim experts at 7000000000

Share Documents

Submit copies of relevant medical documents for review.

Case Acceptance & Registration

Non-refundable ₹1000 to be paid before the complaint is registered with us for resolution. After receipt of the fees, we shall revert within 5 working days.

Complaint Resolution

On complaint resolution, fees of 10% + GST of the claim amount are agreeable to be paid. In case the matter cannot be taken for resolution, the documents shall be returned within 7 working days of receipt of the documents.

Faqs

Learn About Our Insurance Solution

01.How can I identify errors and inconsistencies in my or my family member's policy document?

Please read the terms and conditions of your policy. See the exclusions, co-payments, pre-existing disease, any special clause thoroughly to understand the policy terms and conditions

Yes, a short-settled claim can be resubmitted for payment provided the deduction is done wrongly by insurer/TPA and it is payable as per policy terms and condition

Several factors can lead to the rejection of your insurance claim, such as delays in health claim reimbursement, policy exclusions, or undisclosed pre-existing conditions (PED). To ensure your claim is not denied, it is crucial to avoid these situations.

Generally, there is a 30-day waiting period from the start date of the insurance policy, however please check your terms and conditions of the policy document.

If you are admitted to a hospital outside your insurer/TPA network, you will generally need to cover the expenses yourself and then apply for reimbursement from your insurance provider.

We can connect on calls, chats as well as physical meets if required. For Ombudsman you need to present in the hearing and we will let you know the date and time for the same.

You have to login to our website by using your mobile number and password. you can see the real time status on our website.

Yes, There will be onetime fee of Rs. 1000 for a year.

We will charge 10% ( Plus GST ) of the approved amount on successful resolution of your claim.

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